These Terms and Conditions govern your use of our website and the sale of goods to you by us. Please read them carefully as they contain important information.
In these Terms and Conditions, the following terms shall have the following meanings:
“Goods” means any goods, products or services which we supply to you.
“We/us/our” means SOULFUL BAZAAR LTD, a private limited company incorporated in England and Wales, UK with registered number 14541896 whose registered addresses is at Flat 20, Chase Court 28-29, Beaufort Gardens, Knightsbridge, London, England, SW3 1QQ.
“Website” means our website, soulfulbazaar.com and/or soulfulbazaar.com
“You/your” means the person ordering goods from us via the Website.
3. Use of the Website
You are provided with a limited, non-exclusive, revocable, non-transferable license to use the Website in accordance with this Agreement. You may view, download, print, and use the Materials for your non-commercial, personal use only.
4. Products or Goods Images
(a) Product images shown are for illustration purposes only and may differ from the actual product.
(b) Product images are for reference only and may not represent the exact product.
(c) The images shown may differ from the actual product due to lighting and photography.
(d) The product images used are for illustration purposes only and may not be an exact representation of the final product.
(e) Images of products are for illustrative purposes only and may vary from the actual product.
When you place an order with us, you are making an offer to buy goods. We will send you an e-mail confirming receipt of your order and containing the details of your order. Your offer is accepted by us when we send you an e-mail confirming that the goods have been dispatched to you. Any products on the same order which we have not confirmed in an e-mail to have been dispatched do not form part of that contract.
6. Price and Payment
(a) The price of the goods and services will be as quoted on the Site from time to time, except in cases of obvious error.
(b) Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you an order acceptance.
(c) Our site contains a large number of goods and services and it is always possible that, despite our best efforts, some of the goods and services listed on our site may be incorrectly priced. We will normally verify prices as part of our order acceptance procedures so that, where a goods or service’s correct price is less than our stated price, we will charge the lower amount when we accept your order. If a goods or service’s correct price is higher than the price stated on our site, we will normally, at our discretion, either contact you for instructions before accepting your order, or reject your order and notify you of such rejection.
(d) We are under no obligation to provide the goods and services to you at the incorrect (lower) price, even after we have sent you an order acceptance, if the pricing error is obvious and unmistakable and could have reasonably been recognised by you as a mis-pricing.
(e) Payment for all goods and services must be by credit or debit card, PayPal, Klarna, AfterPay/ClearPay.
We will deliver the goods ordered by you to the address you give us for delivery at the time you make your order. If you are ordering more than one item, your goods may be sent to you in instalments if certain items are out of stock.
8. Risk and Title
Risk of damage to or loss of the goods passes to you at the time of delivery to you.
If the goods we deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, we shall have no liability to you unless you notify us in writing at our contact address of the problem within 14 working days of the delivery of the goods in question.
If you do not receive goods ordered by you within 30 days of the date on which you ordered them, we shall have no liability to you unless you notify us in writing at our contact address of the problem within 40 days of the date on which you ordered the goods.
If you notify a problem to us under this condition, our only obligation will be, at your option:
(a) to make good any shortage or non-delivery;
(b) to replace or repair any goods that are damaged or defective; or
(c) to refund to you the amount paid by you for the goods in question in whatever way we choose.
Save as precluded by law, we will not be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) howsoever arising out of any problem you notify to us under this condition and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question under clauses in Refund and Returns Policy.
Nothing in these Terms and Conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our employees or agents.
10. Prohibited Uses
You may not use the Website for any illegal or unauthorized purpose. You agree to comply with all applicable laws and regulations when using the Website.
You agree not to:
(a) Interfere with or disrupt the Website;
(b) Harvest or collect any information from the Website;
(c) Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Website;
(d) Violate any applicable law or regulation;
(e) Infringe any third party’s rights;
(f) Upload or transmit any virus, malware, or other malicious code; or
(g) Assist any third party in engaging in any of the activities listed above.
The Website and its Content are protected by copyright, trademark, and other applicable laws. You may only use the Content in accordance with this Agreement and applicable law.
You agree that you will not:
(a) Alter or modify any of the Materials;
(b) Distribute, publish, transmit, or otherwise make available any of the Materials;
(c) Use the Materials for any commercial purpose;
(d) Create derivative works from the Materials; or (e) Use the Materials for any illegal or unauthorized purpose.
12. User Accounts
In order to access certain features of the Website, you may be required to create a user account. You must provide accurate, current, and complete information when creating your account. You are solely responsible for any activity that occurs through your account.
You agree to:
(a) Maintain the security of your account and password;
(b) Notify us immediately of any unauthorized use of your account; and
(c) Accept all risks of unauthorized access to any information you provide to us.
13. Third Party Links
The Website may contain links to third party websites or services. We do not endorse, or assume any responsibility or liability for, any products, services, content, activities, or other materials available through such third party websites or services.
14. Disclaimer of Warranties
Your use of the Website is at your own risk. The Website and its Materials are provided “as is” and “as available” without any warranties of any kind. We disclaim all warranties, express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
15. Limitation of Liability
In no event shall we be liable for any indirect, punitive, special, incidental, or consequential damages arising out of or in connection with your use of the Website or its Materials.
You agree to indemnify, defend, and hold us harmless from and against any and all claims, losses, liabilities, damages, costs, and expenses (including attorneys’ fees) arising out of or in connection with your use of the Website or its Materials.
17. Changes to the Agreement
We may modify this Agreement from time to time by posting the revised version on the Website. Your continued use of the Website after any such changes constitutes your acceptance of the revised Agreement.
18. Governing Law
These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.
The parties irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or their subject matter or formation (including non-contractual disputes or claims).The parties irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or their subject matter or formation (including non-contractual disputes or claims).
19. Contact Information
If you have any questions or comments about this Agreement, please contact us at: [email protected]
This Terms & Conditions Policy is subject to change at any time without notice.
Last updated: 15 December 2022